ITIL Foundation

The Foundation Level is the entry level qualification which offers candidates a general awareness of the key elements, concepts and terminology used in the ITIL Service Lifecycle, including the linkages between Lifecycle stages, the processes used and their contribution to Service Management practices.

When is Next Batch

Key Benefits

The Foundation Level is the entry level qualification which has numerous benefits for organization as well as professionals. Some of the major benefots are:

  • Increase Visibility
  • Learn Global Best Practices
  • Add value to your cv
  • Stay updated with the market

What I Will Learn

ITIL Foundation is an introduction to IT Service Management Lifecycle modules. The major processes and functions for all the lifecycle modules are covered. Below topics will be covered in detail:

  • Introduction to ITIL Concepts & Terminology - Gain a high level overview of ITIL V3.
  • The Service Lifecycle - Understand the fundamental ITIL lifecycle stages, processes, functions, roles & responsibilities.
  • Service Strategy - How to align IT strategy with business goals and expectations.
  • Service Design - Transform business requirements into strategic solutions.
  • Service Transition - Manage change, risk, and quality assurance.
  • Service Operation - Establish day-to-day business operations and customer expectations.
  • Continual Service Improvement - Strategize for overall process and service improvement.
  • Prepares participants to take and pass the ITIL Foundations Certification examination successfully.

Is It Right For Me

This qualification is primarily aimed towards:

  • those who require a basic understanding of the ITIL framework;
  • those who need understanding of how ITIL can be used to enhance the quality of IT service management within an organization;
  • IT professionals or others working within an organization that has adopted and adapted ITIL who need to be informed about, or contribute to an ongoing service improvement programme.

How Much It Cost

Standard cost for ITIL Foundation Training & Certification course is Rs 16,000 per participant.

We keep on giving exciting discounts to our participants. Check the current discounted price by calling us. You can also drop an enquiry and one of our executive will get back to you asap.

How Do I Register

You can register yourself by paying only Rs 1,000 as confirmation payment. Balance amount cam be paid on the day of training and certification. Please make the payment from this link: Register Now

Job Prospects

A lot depends on your professional background, experience, the speed at which you understand ITIL and the interest you have in IT processes.

If you are entry-level or have a couple of years of IT experience, you can expect to be hired as a process coordinator. A process coordinator ensures that the administrative activities in a process are carried out as designed. Incident coordinator, change coordinator and configuration analyst are some of the coordinator roles available in ITIL-based IT service management.

At a mid-management level, with a minimum of five years of experience, you may be asked to manage processes end to end. You will have coordinators reporting to you, and you would be accountable for ensuring that activities in service management are compliant to the processes. Problem manager, release manager and service desk manager are some of the managerial roles.

ITIL Foundation Certifications Per Year

Globally

20000+

Asia Pacific

9500+

India

5000+

* approximate figures