SIAM Foundation

Service Integration and Management is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization. The EXIN BCS SIAM Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles.

When is Next Batch

Key Benefits

Service integration and management (SIAM) is a management methodology that is growing in popularity in today's complex ITIL sourcing environment. Effective SIAM can help organizations integrate the management of multiple service providers, leading to:

  • Improved customer satisfaction through a more professional approach to service delivery
  • Improved IT services through the use of proven best practice processes
  • Access to better resources and skills
  • Manage multiple supplier effectively
  • Achieving end to end SLA's
  • Improved service to the customer organization
  • Lower costs thorugh optimisation and best of breed services
  • Flexiblity and scalability
  • Working effectively in a SIAM organization
  • Articulating the benefits of SIAM
  • Understand process theory and have an awareness of common processes in a SIAM environment
  • Understanding of SIAM tooling and data considerations
  • Strong governance considerations for SIAM

What I Will Learn

This certification covers themes such as: potential benefits as well as the challenges and risks of implementing Service Integration and Management. The SIAM® certification also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem.

  • Introduction to Service Integration and Management
  • Service Integration and Management implementation roadmap
  • Service Integration and Management and its relation to other management practices
  • Service Integration and Management roles and responsibilities
  • Service Integration and Management practices
  • Processes to support Service Integration and Management
  • Service Integration and Management challenges and risks

Certification

Online Certification Exam will be conducted after the training program. See Exam Details below:

  • Exam Format - Objective Type, Multiple Choice
  • Open Book - No
  • Exam Duration - 1 Hour
  • No. of Questions - 40
  • Passing Criteria - 26 out of 40 (65%)
  • Result - Immediately after the exam
  • Certificate - After 2 business days

You should be able to clear the exam easily with good score because:

  • You will get excellent training from the SIAM expert trainers
  • Lot of sample questions will be discussed on each topic throughout the training session
  • Exam preparation session will be there before the actual exam
  • You can expect many questions from the ones which will be discussed during training

How Much It Cost

Standard cost for SIAM Foundation Training & Certification course is Rs 35,000 per participant.

We keep on giving exciting discounts to our participants. Check the current discounted price by calling us. You can also drop an enquiry and one of our executive will get back to you asap.

How Do I Register

You can register yourself by paying only Rs 1,000 as confirmation payment. Balance amount cam be paid on the day of training and certification. Please make the payment from this link: Register Now

Faculty

SIAM Foundation training will be delivered by Accredited Trainer using Accredited Training Material.

Trainer for this batch is highly experienced professional with 12+ years of industry experience. He is working in one of the top MNC as an SIAM consultant and delivering training as a freelance consultanct with NovelVista.

He is delivering training for more than 6 years and trained more than 5000 professionals. His core expertise includes:

  • ITIL/SIAM Consulting & Implementation
  • GAP Analysis, ISO Audits
  • Process/Service Improvement Using Lean Six Sigma
  • Process Definition, Implementation & Compliance
  • Process Hygiene (ISO 20000)
  • Quality Assurance & Program Governance

Professional Achievements:

  • Certified ITIL v2 Master
  • ITIL v3 Expert
  • SIAM Foundation Certified
  • Axelos Accredited Trainer
  • PRINCE2 Practitioner
  • PMP Certified
  • Lean Six Sigma Black Belt

SIAM/ITSM Foundation Certifications Per Year

Globally

20000+

Asia Pacific

9500+

India

5000+

* approximate figures