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ITIL® 4 Specialist High Velocity IT Certification Course & Training – 2026

Trusted by 1000s of global organizations, NovelVista is the leading Accredited Training Organization (ATO) to conduct ITIL 4® Specialist High Velocity IT Training & Certification Course

  • Industry Expert Trainers
  • Online learning session
  • Accredited Trainer
  • Exam fee included
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📞18002122003
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ITIL® 4 Specialist High Velocity IT Course Overview

The implementation of digital technologies for significant business enablement where, time to market, time to customer, time to change, and speed, in general, is crucial. High velocity is not restricted to fast development and is required from innovation through development and operations to the actual realization of value. High velocity does not come at the expense of the utility or warranty of the solution, so it equates with high performance in general. However, there may be situations where risks are consciously taken in order to gain or retain a competitive advantage. Often, however, risks are unconsciously taken due to lack of understanding, and dilution of warnings before the information has reached decision-making levels. Risks may also be taken when decision-makers are influenced by one-sided targets. In overview, we can say that velocity also has a directional component. In the context of high velocity IT, this is interpreted as doing the right thing – in other words, not only fulfilling requirements but making the right decisions about investment and sustainability. Note: Appearing for the certification exams is mandatory and the exam will happen on training day.
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What You Will Get?

Study Material

Mock Exams

16+ hours of live training

Exam registration assistance

Case studies soft copy

Official courseware from PeopleCert

Learning Outcome

After the completion of the course, the participants would be able to:

How ITIL® 4 is related to business & service management
ITIL® 4 roles and responsibilities
ITIL® 4 Operational Best practices
Which processes support ITIL® 4
Real-Time Case Studies

Course Curriculum

1. Core Concepts of High-Velocity IT+

1.1 Learn the concepts and basics of the following terms: 1.2. When the transformation to high velocity IT is desirable and feasible 1.3 Learn the following five objectives associated with digital products – to achieve:
  • Digital organization
  • High velocity IT
  • Digital transformation
  • IT transformation
  • Digital products
  • Digital technology
  • Valuable investments – strategically innovative and effective application of IT
  • Fast development - quick realization and delivery of IT services and IT- related products
  • Resilient operations - highly resilient IT services and IT-related products
  • Co-created value-effective interaction between service provider and consumer
  • Assured conformance - to governance, risk and compliance (GRC) requirements

2. Understand the digital product lifecycle in terms of the ITIL ‘operating model’+

2.1 Understand how high velocity IT relates to:
  • The four dimensions of service management
  • The ITIL service value system
  • The service value chain
  • The digital product lifecycle

3. Understand the importance of the ITIL Guiding Principles and other fundamental concepts for delivering high-velocity IT+

3.1 Understand the following concepts:


  1. Ethics
  2. Safety culture
  3. Toyota Kata
  4. Lean / Agile / Resilient / Continuous
  5. Service-dominant logic
  6. Design thinking
  7. Complexity thinking


3.2 to contribute to:


  1. Help get customers’ jobs done
  2. Trust and be trusted
  3. Commit to performance
  4. Deal with uncertainty
  5. Improve by being inquisitive

4. Know how to contribute to achieving value with digital products+

4.1 Know how the service provider ensures valuable investments are achieved.


4.2 Know how to use the following practices to contribute to achieving valuable investments:


  1. Portfolio management
  2. Relationship management


4.3 Know how the service provider ensures fast deployment is achieved.


4.4 Know how to use the following practices to contribute to achieving fast deployment:


  1. Architecture management
  2. Business analysis
  3. Deployment management
  4. Service validation and testing
  5. Software development and management


4.5 Know how the service provider ensures resilient operations are achieved.


4.6 Know how to use the following practices to contribute to achieving resilient operations.


  1. Availability management
  2. Capacity and performance management
  3. Monitoring and event management
  4. Problem management
  5. Service continuity management
  6. Infrastructure and platform management


4.7 Know how the service provider ensures co-created value is achieved.


4.8 Know how to use the following practices to contribute to achieving co-created value with the service consumer:


  1. Relationship management
  2. Service design
  3. Service desk


4.9 Know how the service provider ensures assured conformance is achieved.


4.10 Know how to use the following practices to contribute to achieving assured conformance :


  1. Information security management
  2. Risk management