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Key Highlights: ITIL 4 Certification in the USA

  • Practical Use Through Case Studies
  • Key Practices for IT Service Management
  • Detailed Educational Resources
  • Versatile Education Choices with Online and Live Instructions
  • AXELOS recognized Trainers with over 12 years of industry experience
  • Recognized Worldwide for IT Services
Accredited By
Itil4 Foundation

Summary of ITIL® 4 Foundation Certification, Course, and Training in the USA

Take your career to the next level with our ITIL 4 foundation certification! Improve your understanding of IT Service Management. This ITIL 4 certification focuses on value, cost, and risk. It introduces the updated ITIL framework.

You will learn practical tools and methods that match organizational strategies and technology. You will master key practices essential for success in today’s IT field.

We offer complete ITIL 4 training across the USA with flexible online options so that you can learn at your own pace. Our affordable courses provide high-quality instruction to help you confidently plan, design, and manage IT services. This certification will enhance your career, prepare you to lead in any service organization, and improve your IT service management skills.

Learning Outcomes

Following the course, the participants would be qualified to:

  • Recognize ITIL best practices for service management and enterprises.
  • Accept the ITIL 4 roles and responsibilities.
  • Align various service providers to provide the best services possible for a business.
  • Put ITIL 4 best practices into effect.

Deliverables of the Program

Deliverables of this program include:

  • Study guides
  • Mock practice tests
  • Case studies/soft copies
  • Axelos' official course materials
  • 8+ hours of live instruction
  • Help with exam registration

Meet The Expert

Mr Vikas Sharma is Accredited by Peoplecert & Axelos to deliver ITIL 4 training.

He is globally recognized ITSM professional with 16+ years experience.

Vikas Sharma
Vikas Sharma

Course Content: ITIL 4 Certification in the USA

  • The ITIL 4 course in the USA is popular. Many professionals want to improve their IT service management skills. The certification validates understanding and opens new career opportunities..

    Key Concepts Covered:

    • Service Management: Definitions of service, utility, warranty, customer, user, service management, and sponsor.
    • Value Creation with Services: Includes cost, value, organization, outcome, output, risk, utility/warranty.
    • Service Relationships: Covers service offering, service relationship management, service provision, and service consumption.

    The course also highlights how the ITIL guiding principles help organizations adopt and adapt service management. These principles stress focusing on value, starting where you are, iterating, collaborating, increasing visibility, thinking holistically, keeping things simple, and optimizing and automating processes.

    Additional Topics:

      • 4 Dimensions of Service Management: Organizations and individuals, information and technology, partners and vendors, value streams and processes.
      • ITIL Service Value System: Understanding the service value chain and its interconnected activities like plan, improve, engage, design & transition, obtain/build, and deliver & support.

    Finally, the course details 18 ITIL practices, including information security management, relationship management, supplier management, and more. It explains how these practices fit into the service value chain. It focuses on 7 key practices, including continual improvement, change control, and incident management

    The ITIL 4 training course begins with a thorough grasp of:

    • Creating Value with Services: Key concepts and principles.
    • Service Relationships: Understanding service offerings and management.
    • Guiding Principles: Nature, use, and interaction.
    • ITIL Service Value System: How practices fit within the value chain.
    • ITIL Best Practices: Overview and Public Domain Success.
    • Service Concepts: Internal/external services and customers.
    • Service Management: IT service management and stakeholder roles.
    • Processes and Functions: Overview of ITIL V4.
    • Four Dimensions of Service Management: Core areas of focus.
    • Eight Guiding Principles: Key principles for implementation.
    • Six Service Value Chain Activities: Essential activities and their connections.
    • ITIL Management Practices: Introduction to general management practices.

    In this course, students learn about ITIL. ITIL is a trusted framework for IT service management. It plays an important role in organizations around the world

    Service Management as a Practice:

    • ITIL best practices in the public domain
    • Reasons for ITIL's success
    • Concepts of service, internal/external customers, and services
    • A summary of IT service management and services
    • Role of stakeholders in service management
    • Understanding processes, functions, and the process model

    ITIL Service Lifecycle and Service Value System (SVS):

    • Brief overview of the ITIL service lifecycle
    • Service knowledge management system and configuration management
    • Key concepts like configuration items, Definitive Media Library (DML), and change types
    • Service Value System (SVS) and Service Value Chain (SVC)
    • Purpose, objectives, and scope of the Service Value System
    • The business value of each element in the Service Value Chain

    Key Principles and Models:

    • The Four Dimensions of Service Management: Organizations & People, Information & Technology, Partners & Suppliers, Value Streams & Processes
    • The Six Service Value Chain Activities
    • Introduction to ITIL Management Practices, including General Management Practices
    • The 8 Guiding Principles

Course Information: ITIL 4 Foundation Training in the USA

Our ITIL V4 foundation training provides clear insights into the latest ITIL framework. It helps learners improve workflows and boost service delivery.

  • Getting ITIL V4 certification will improve your skills. Taking the ITIL V4 foundation course in the USA is a smart choice for your career. We offer training and certification to help professionals succeed in IT service management with the ITIL 4 certification. Our ITIL 4 foundation course helps you learn what you need to get the ITIL 4 foundation certificate.

    We will guide you through each step of the certification process. You will also see how ITIL works with Lean, Agile, and DevOps methods. Our ITIL 4 course will prepare you for the ITIL 4 Foundation exam. With our comprehensive ITIL certification courses, you'll master key concepts in asset management and the IT infrastructure library. Our study materials are designed to help you excel and advance your career in IT service management.

    Elevate your career as a project manager or in other fields with our instructor-led foundation training course, designed to prepare you for the foundation certification exam. Join a network of certified professionals and gain the skills needed to effectively manage products and services, ensuring success in your role

    Join our ITIL 4 Foundation training. It is led by experts. Get ready to earn your ITIL certification. Start your journey to success with ITIL V4 certification today. This course is a great introduction to the new ITIL 4 certification in the USA. We cover the main processes and functions in all the modules.

    Our ITIL® 4 Training and Certification includes:

    • Understanding how to create value with services
    • Exploring service relationships
    • Learning about the guiding principles and how they interact
    • Understanding the ITIL service value system
    • Detailed insights into ITIL practices and how they fit into the service value chain

    Enhance your IT service management skills with our comprehensive ITIL V4 Training, offering flexible ITIL 4 online training options to fit your schedule, ensuring you excel in your ITIL V4 Training and certification journey through our expertly designed ITIL 4 online training programs.

    The emphasis of this ITIL foundation certification is on hands-on training. The course breaks its content into interactive sessions lasting between 60 and 90 minutes each. In addition, to participate, prepare to engage in fun group activities.

    This course will not resemble any typical training that you may have experienced. We employ a wide range of creative methodologies that will stimulate your mind and energize you to take part.

    Our training program's salient characteristics would be:

    • Case studies as an implementation of the principles given
    • Colorful presentations combined with solo and group exercises
    • Instructional sessions using a narrative style
    • Concepts displayed with the aid of expert examples
    • Self-reflection and dialogue with others
    • Suggestions for post-training readings

    If any of the following apply to you, you can enroll in ITIL 4 foundation training in the United States:

    • IT Specialists
    • Supervisors of Services
    • Professionals in Software
    • Owners of Service Processes
    • Administrators of Databases
    • Delivery Experts

    We offer online ITIL 4 certification courses to help you achieve your goals. Our courses provide comprehensive ITIL foundation materials, ensuring you understand the framework and are well-prepared for the exam.

    Earning the ITIL 4 certification is an essential step for advancing your IT service management skills. Our guide simplifies the certification process with clear steps and insights. Enroll in our ITIL V4 course to gain the skills and qualifications needed to succeed in the IT field.

    You can submit your inquiry to receive our offer pricing. Call or email us to inquire about our current reduced pricing.

    The ITIL 4 certification offers key benefits like better productivity and aligning IT services with business goals. It can boost your chances of getting a job and building a strong reputation in IT service management.

    Main benefits include:

    • Avoiding business risks and service failures.
    • Building strong customer relationships.
    • Managing demands with cost-effective solutions.
    • Keeping services stable through change management.
    • Keep yourself updated on industry trends.
    • Using ITIL alongside Agile, Lean, and DevOps.
    • Gaining recognition for your expertise.
    • Learning new terminology and ITIL 4 concepts.
    • Increasing financial gains and productivity.
    • Enhancing your reputation within your organization.
    • Minimizing risks.

    Get ahead in your career with classroom training led by expert instructors with over 12 years of experience. They’ve trained more than 5,000 professionals using top-notch, tech-enabled labs.

    Our ITIL Foundation training in the USA uses accredited materials and focuses on:

    • ITIL Consulting & Implementation
    • GAP Analysis, ISO Audits
    • Service Improvement with Lean Six Sigma
    • Process Definition, Implementation & Compliance
    • Process Hygiene (ISO 20000)
    • Quality Assurance & Program Governance

    The ITIL V4 certification offers a solid understanding of modern IT practices, crucial for tech industry success. Our instructors hold certifications as ITIL Masters and Experts. They also have other qualifications, including PRINCE2 Practitioner, PMP, and Lean Six Sigma Black Belt.

    ITIL certification is a valuable tool for IT service management professionals. Our ITIL 4 foundation training in the USA thoroughly prepares you for the ITIL 4 certification exam. The ITIL framework enjoys international recognition and enhances your understanding of IT service management.

    For those looking to become ITIL certified, taking the ITIL foundation exam online is simple. We provide great solutions for different ITIL 4 certification levels. These certifications are important for growing your IT service management career.

    Our classroom training, taught by skilled instructors with 12+ years of experience, helps you advance in your career. These instructors have trained over 5,000 professionals.

    The training uses approved materials. This helps you get ready for the certification. It shows you value learning and adapting to the IT industry.

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If open batch schedule doesn't suit you, other training options offered by NovelVista are as follows:

Batch Schedule

Lifetime Access
  • 8-10 Hours of self-paced videos, assessments, recall quizzes, more
  • Course fee inclusive of exam fee
  • For more details, reach us at training@novelvista.com
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(Cost includes Training & Certification)
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ITIL 4 Certification Exam Details

Itil4 Certificate
  • Question Type: Multiple-choice
  • Duration: 60 minutes
  • Number of Questions: 40
  • Passing Score: 65% (26 out of 40)
  • Result Delivery: Immediate after completion
  • Certificate Issuance: Within 5 business days
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FAQ's

ITIL 4 credentials do, in fact, expire. The validity of ITIL 4 certifications is three years from the date of issuance, according to latest updates. You must renew your certification prior to its expiration date in order to keep it valid.

ITIL 4 Foundation Certification, like other ITIL certifications, now has a validity of 3 years. To maintain the certification, you must renew it by either retaking the exam or completing further ITIL-related courses before the expiration date.

Renewing your ITIL 4 certification can be done in one of the following ways: Take the ITIL Test Again: The same exam may be retaken prior to the expiration of your certification. Get Points for Continuing your Professional Development (CPD): Engage in professional development activities; these can involve going to industry gatherings, getting more training, or engaging in other pertinent activities. Finish the Remaining Courses: Renewing requires passing an additional advanced ITIL certification test offered by the same product set.

The official ITIL assessment body, PeopleCert, awards ITIL 4 credentials. Exam administration and global certification framework maintenance are under PeopleCert's authority.

ITIL 4 is highly valued, particularly in the US market. It offers an updated method of managing IT services that is in line with current initiatives to undergo digital transformation. The ITIL 4 certification is widely regarded by enterprises as a crucial tool for people aiming to progress in IT service management. It provides enhanced career opportunities, a competitive edge, and the capacity to remain up to date with industry best practices.

ITIL 4 stands for Information Technology Infrastructure Library, and it is the latest version of the globally recognized framework for IT service management. ITIL 4 extends beyond traditional IT Service Management (ITSM) to encompass broader service management practices, focusing on value creation, co-creation, and integrating modern methodologies like Agile, DevOps, and Lean.

The duration to complete ITIL 4 depends on the mode of study. It might take anywhere from a few days to several weeks, depending on your schedule and commitment​.

Yes, ITIL 4 is highly in demand, especially in the U.S., as organizations continue to adopt modern IT service management practices. The certification is valued by employers for its comprehensive approach to aligning IT services with business needs and driving digital transformation​.

ITIL courses are ideal for anyone involved in IT service management or those looking to enhance their understanding of ITSM. They are particularly suitable for IT professionals who want to improve service delivery, optimize processes, and align IT with business objectives. Whether you're starting your career or looking to advance, ITIL can provide valuable insights and credentials​.

ITIL certification is suitable for a wide range of professionals, including IT service management staff, IT managers, consultants, and anyone involved in delivering IT services. Its particularly beneficial for those seeking to understand and implement best practices in IT service management, enhance service delivery, and advance their careers in the IT industry​.

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Why Choose NovelVista?

As an Accredited Training Partner, We have gained recognition over the years in professional training certification in the IT industry such as ISO, PRINCE2, DevOps, PMP, Six Sigma, ITIL, and many other leading courses.

Who We Are

NovelVista stands as a trusted leader in ITIL 4 certification, courses, and training in the USA.

We designed our ITIL 4 Foundation course to immerse you in the entire ITIL Framework through dynamic, experiential learning. ITIL helps organizations manage risks and improve customer relations. It also focuses on creating cost-effective processes. Additionally, ITIL supports the development of stable environments that can grow and adapt to change.

Our skilled instructors created a training method that combines theory with practical experience for better learning. Get ready to learn ITIL in a way that helps you succeed in real life with our ITIL 4 foundation certification!