Kevin Holland is the Global Speaker & Chief Examiner for the EXIN SIAM certification scheme. He is passionate about developing and sharing best practice in IT service management, especially SIAM. I am proud to be supporting EXIN in the development and promotion of the SIAM certification scheme. The scheme is helping organizations to get the most from their investment in SIAM and is driving consistency and quality across the supply chains”, said Kevin. Kevin has worked in IT for over 35 years and has experience in delivering results in the design, management, and improvement of the delivery of IT services, with a specialist in Service Integration and SIAM. He has in-depth experience in a wide variety of challenging and demanding industry sectors and companies, private and public, large and small. With hands-on skills in the introduction, management and improvement in all aspects of IT service management, he has been a key driver in moving organizations forwards using principles and tools such as ITIL, ISO 20000, CMM, Prince 2, lean manufacturing, and ISO 27001

With more than 16 years of industry experience under his belt, Vikas Sharma is the Principal Consultant of NovelVista Learning Solution and an Accredited SIAM, ITIL, PRINCE2, and Six Sigma Trainer. He has gained hands-on experience while working as a SIAM consultant and managing end-to-end accountability for the performance and delivery of IT services to the users. He has gained expertizes for coordinating delivery, integration, and interoperability across multiple services and suppliers while working closely with many top-notch organizations. In his entire training span, he has mentored more than 1000+ participants under SIAM Foundation, VeriSM Foundation and Prince2 Agile Foundation Certification courses to perfection. Along with that, he has shaped more than 10000+ participants under the ITIL Foundation and Prince2 Practitioner Expert Certification courses to solve the real-life crisis successfully. Join this webinar and let Vikash help you to reach the highest level of perfection in your professional field.

"CIO of The Year" Award Winner for 2019 at CIO500 Conclave. Advised 35+ Fortune 500 clients on multi-cloud Transformation Strategy, delivered 60+ large-scale complex system integration programs. Proficient in building strong CXO relationships as a trusted partner. Thought Leader in Multicloud Transformation with 23+ years of cross-functional experience in Business Development, IT Strategy Consulting, Presales, Client Engagement, P&L Management, Offerings Incubation, Practice Development, Delivery Management, Technology Innovation and Building Inspired Teams. Built Multicloud transformation offerings at IBM leveraging Agile, Design Thinking, Devops, Security and Cognitive Automation. Leading Hybrid Multicloud AWS, Azure, Google, Red Hat migration and modernization solution innovation and delivery for clients globally.

Jayne Groll carries many IT credentials including ITIL Expert, Certified Scrum Master, Certified Agile Service Manager, DevOps Foundation and is a Certified Process Design Engineer (CPDE) . Her IT management career spans over 25 years of senior IT management roles across a wide range of industries. Jayne is very active in the DevOps, ITSM and Agile communities and is the author of the Agile Service Management Guide. She is a frequent presenter at local, national and virtual events.

A Passionate Professional and Leader with more than 35 years of experience. Currently balancing two roles one in corporate as the Vice President and Global Head of L&D at UST Global. Second in Theological Education as Director - Center for Leadership at South Asia Institute of Advanced Christian Studies. Has shaped the learning strategy of the growing organization to create and nurture a learning culture in the organization and to accelerate the Digital Culture within the organization. Has strategically transformed the L&D function at UST and brought in a huge focus on Business Impact. His work has got him and the organization many accolades in the L&D field. Prior to joining UST he was as an Associate Director at IBM Corporation, impacting the Learning and Development of IBM employees in 170+ countries across the globe including India. In his role at the Theological Education field, he is currently the Director - Center for Leadership, at the South Asia Institute of Advanced Christian Studies (SAIACS), a premier Theological Institute for Post Graduate education and Research, Impacting Christian Leaders and organizations at various levels.

IT Strategist/ITSM Architect with 25+ years experience with strong Leadership & Client Relationship skills. Currently leading the ServiceNow-Enterprise Service Management consulting practice at Cognizant. Prior to Cognizant, Lead a practice of ITSM/HP Service Manager in HP Software Professional Services.

Dr. Paul has over 20 years of IT management and consulting experience focusing in financial services sector, currently leading the FinTech practice and Asia Pacific Blockc hain Lab in Deloitte. Prior to Deloitte, Dr. Paul served as CEO of Fintech, CIO for bank, brokerage firm, and global conglomerate, as well as practice leader for EY, PwC, and IBM, specialized in emerging technologies and advanced analytics.

Mr. Madan Upadhyay is the Founder & CEO at EmergenTeck, driving Innovation using RPA, AI, AR/VR and Design Thinking. Madanis on a mission to build next digital leadership with innovation at core. His goal is to guiding, researching and building human centered AI systems for better future. He is also passionate about helping the community to stay relevant and competitive by up-skilling and re-skilling in the era of emergent technologies.

Mr. Ashutosh Jha has experience in several phases of the SDLC where his main areas of expertise & specialized skills are in Build & Release Engineering that includes DevOps, AWS, Build Automation & Management, Software Configuration Management, Release Management, CI and CD. He possesses an in-depth understanding of the principles and best practices of SCM processes, which includes compiling, packaging, deploying and application configurations. Also has vast experience with CI and CD methodologies using Jenkins and Gitlab.

Yael Tamar is CMO and partner at with SolidBlock, the first company to market with the successful tokenization of commercial property in 2018. As a company applying blockchain to the real estate space, SolidBlock’s partners have spent years traveling and networking, engaging users and stakeholders all over the world in the conversation about use cases for blockchain. As tireless blockchain advocates, we’re constantly learning from best practices of industry players from across the spectrum. We take pride in helping people and businesses visualize how the new blockchain reality can fit seamlessly into their financial future.

Ms. Sharada Prasadita is an ITSM evangelist, independently working on implementing projects, working with Customers to ensure enhanced CSAT. Implementation of processes and ensuring they are in-sync with the Tools. Executing the processes to ensure the organisations walk the talk. Setting up SMOs and training the Process owners and ensuring they are measured in well defined KPIs. In the past, she has worked as an Independent Consultant with CtrlS towards Service Improvement at an Organization Level. Helped organisations improve their Service Delivery, design, improve/implement ITIL processes and ITSM based Service Delivery, implement SIAM and end-to-end Asset Management process. Help sync-up the processes with the Tools and train and hand hold employees till the processes are assimilated and become part of the DNA

Mr. Apoorve Agarwal is a Lead Consultant and Solution Architect in Service Management Practice of TCS. Has 18+ years of rich experience spanning across multiple domains of solution, service and delivery with multicultural and global experience. He is a certified ITIL V2 Service Manager and ITIL V3 Service Expert, and as such has managed and led various projects for clients where the major focus laid in areas of process assessment and GAP analysis, identifying opportunities for improvement, providing recommendations and preparing business cases, building solution and implementation roadmap, IT transformation, training, tool implementation and establishing the process governed service delivery models.

Mr. Ramy AlDamati is a Cybersecurity & Blockchain expert holding master’s degree in Information Security from the University of Hertfordshire. He has 17 years experience in the field with a strong focus on smart and resource efficient systems. During those years, he has worked in multiple International CyberSecurity vendors like PaloAlto Network, FireEye & Kaspersky Lab. Presently, he works as Chief Technology Officer at GloryThink LTD and is involved in several research collaborations with international Financial Entities & partners.

He is also an expert in emerging technologies, including: FinTech, IoT, CyberSecurity, Blockchain/Cryptocurrency & AI. He is a Certified Trainer for many courses related to these technologies, and delivers them in both languages (AR & EN) in order to help raising the awareness to all levels of people.

Mr. Arun Nair has 19+ years IT experience in Big Data Analytics, Data Visualization Data Warehouse, 24X7 DBA, Cloud and application projects. 2 years onsite experience in USA and Middle East. Hands-on technical expertise on architecture and provided solutions. Ability to give technology vision, ramp-up and manage large teams. Ability to see the 'big picture'. Worked for clients like Rocky Mountain, Navteq (Nokia), M&T Bank, WeightWatchers, Hollywood Media, and SHRM USA. Passionate about Analytics vertical because he can drive emerging Big Data technology and align it with business growth.

She has done her PhD in Management and her research topic is Learning Organization as Strategic Tool for building business Efficacy. Worked with HPCL, Comet Solutions, Lithan Genovate (Singapore),New Horizons(Singapore), Larsen & Toubro Infotech and now with Fiserv. She comes with 21 Plus years of techno-behavioral experience in the IT service, technology and now the product industry. This includes 8 plus years of international work experience. Facilitation is her passion and customer centricity and innovation is what she thrives on.

Jan Robberts has 25 years of experience in leadership and team building. With all the experience he has gathered over all these years, he is influencing professionals by sharing the knowledge. He has been a visionary consultant and supervisor for many and is a co-owner of a leadership farm, helping organizations to find out the right solution to all the leadership problems. Hear Jan Robberts live sharing some of his practical experiences and find out tricks to shape your leadership qualities only at our Learning Carnival.

Mr. Ravi is PMP & Microsoft Azure Certified Multi-cloud Architect with almost 10 Years of experience in field of Networking (Data, Voice, Wireless,Video), Cloud Computing (Azure, AWS, GCP) and Technical Management which cover intensive exposure to Design, Troubleshooting, Implementation, Deployment and Managing Team. Being as a Microsoft Certified Trainer, passion about conducting trainings on most of the latest technologies like Azure, Azure DevOps, Docker, Ansible, Terraform, Kubernetes, etc.

Mukesh has 22 years of experience in IT Education and Training with rich exposure to HR and Business Managing Learning Operations for 70,000 employees and contribution of Strong stakeholder management, (RDW) and responsible for Driving Emerging Technology Trends for all levels (Consultant - to - VP ) currently working on "Creating a Digital Age Learning at Workplace

Dr. Maneesha is a Certified Customer Experience Professional from the CXPA (USA) and features on their list of Who’s who of Customer Experience Professionals. She has also done Design Thinking Courses from IDEO and teaches Customer Experience Management and Design Thinking to B.School students. Dr. Maneesha Pednekar is a Gallup Certified Strengths Coach and an Assessor & Coach for Emotional Intelligence from Six Seconds. She is also a Brain based Coach from the Neuroleadership Institute in India. Maneesha has conducted multiple coaching sessions for individuals and teams on creating success using Strengths and has covered more than 250+ participants. She uses a combination of Strengths, Emotional intelligence & Brain Based coaching to facilitate their self-discovery process. In 2017, Dr. Maneesha was on the list of top 50 Most Impactful Quality Professionals by the World Quality Congress in India.

Dr. Rahul Ghodke is a technology enthusiast with a track record of delivering breakthrough innovations at leading Indian pure play & multinational IT companies. Equally comfortable with executives, creative directors and engineers, Rahul has differentiated himself through his ability to balance business and technology needs to deliver powerful solutions. He has led various efforts including digital transformation design & user experience strategy, new product development, technology prototyping, and complex software development programs. Clients, partners and team members have recommended him for his ability assume leadership in complex environments and build organizations from the grounds up that deliver value and results. As a Vice President Consulting at CGI India, he heads service delivery for strategic accounts and has successfully delivery several innovation and transformation programs in the areas of Intelligent Automation, Cloud Management, Artificial Intelligence and Service analytics. Rahul has a Post Graduate Diploma in Management (MBA- Information Management) from SP Jain Institute of Management Research, Mumbai, India and a Doctor of Communication Design (Information Systems) from School of Information Arts and Technologies, University of Baltimore, Maryland, USA. Rahul is also a Certified Project Management Professional from Project Management Institute, USA, Certified - The Open Group Enterprise Architecture Framework (TOGAF 9.1), and holds Expert, Masters & Foundation certifications in ITIL (Information Technology Infrastructure Library) from ISEB, UK and EXIN, Netherlands. Rahul is a frequent speaker at multiple international conferences on IT Service Management, Project/ Program Management and High Maturity Best Practices and has received multiple leadership awards. Rahul is a Big Data and IT Automation evangelist; he believes and works towards building a truly connected universe.

Mr. Prasanna holds the expertise in leading and managing blended learning programs across geographies. I have led the learning function at Atos for APAC & middle east regions. led cross-culture teams, done the analysis of training needs and managing budgets. For the topic of Social Collaboration, I have worked on increasing adoption and engagement within the region. Based on his experience till date and game-changer as his key strength, We can say his professional value boils down to the following: • He prefer responding overreacting and have been successful in doing so most of the times • He like to take on more, have always taken things beyond given company objectives • Enabling & empowering individuals and teams to be productive is his passion • Job well-done matters, he never get into who will earn the credit • He like technology, embrace change and respect people

I am Product Enthusiast!! Loves to solve customer problem by applying Design thinking principles!!Expertise are Product Management, Defining roadmaps, Understanding customers by taking feedbacks & defining goals & KPI's. Having 13+ years of experience in software industry and have worked in teams .My team consists of developers and designers which allows me to work very closely with multiple key partners. I have one on one conversations with our agents so to have a better grasp on their needs. In this role, I have learnt not just to build and test a feature, but to empathize with the end-user, the mediator and the implementor. I have worked on developing both internal products and agency centric products. Major Achievements:- My current product got ‘The Product of the Year’ in 2019. I won the ‘Learning Champion Award’ and my team received the ‘Most Learning focused team of Allstate’ award. Me and my team was a recipient of ‘Thanks A Zillion Reward’ in Q3 in 2019

Anjali works in Atos as a Principal Consultant – Data Science & Analytics. She is currently managing multiple Data Science projects. Anjali is a Statistician (Masters in Statistics) and multiple certifications in Software, project management and Master Diploma in Professional training. Anjali is fascinated and excited about Data Science, Data Analytics, Machine Learning, artificial intelligence and emotional intelligence Being a statistician, Anjali has a deeper understanding of the data. Experience as a software professional helps her to deliver data science / big data projects and with a professional training diploma she can deliver the content effectively to the audience. Anjali has conducted multiple training programs on Data Analytics for corporates and engineering students. She is an excellent storyteller and bidirectional communicator which make her training programs are interactive, interesting and gives significant value add to participants. Prior to Atos, Anjali has worked in Tata consultancy Service, Silverline and Tata Institute of Fundamental Research

Results-driven professional with 11+ Years of exposure to various technology domains: Strategically focused business oriented technical leader in solution architecture and IT solutions implementations. Solutioning experience in various cloud offerings AWS, Google Cloud and OpenShift with Microservices and proposed various solution for bank and telecom. Airtel payment system - design and develop using agility, availability, resiliency with very scalable. Fully migrated monolithic application to microservices application i.e. Airtel digital payment system Hand-on Coding experience in spring boot (Spring cloud config, Service discovery – Eureka, Ribbon, Circuit Breaker - Hystrix, API Gateway) , Kafka, Even driven development Airtel digital system Supported large scalability of many campaigns i.e. B2B, Sell of IPhone, DTH migration etc Recently submitting one patent for microservices cloud components. It is in-process review of IBM team. Successfully deliver the Connected Car for Honda Europe Big Data project using Kafka, Spark, Cassandra with Microservices (Spring Boot) Specialist in architecting the solutions for cloud applications and migrations, API ecosystems with microservice architecture style, ESB, web and mobile applications for large and complex projects and proposals.

Atul Anand is a digital leader managing Application transition & transformation in a logistic company. He has experience of more than 14 years in leading IT Service management teams in different multi-national organizations across the world. He is a Global MBA from SP Jain School of Global Management, Singapore-Dubai. He has done Advance Program in Strategic Management from IIM Calcutta, Kolkata. In his role as Educationist, Atul Anand is a public speaker and has conducted several seminars, webinars and info sessions at multiple places such as SP Jain School of Global Management ( Mumbai, Pune, Singapore) ,JECRC ( Engineering college, Jaipur) on Digital disruptions and IT service management in the digital era. He is an EXIN accredited trainer for VeriSM, Blockchain foundation course and has trained multiple professional across various countries such as Singapore ,Hongkong. Atul is Certified Digital Transformation officer from EXIN ( 1st one in India and very few to achieve this in the world) and OpenSAP Atul is one the reviewer of the book : Introduction to Blockchain technology : written by Tiana L: published by Van Haren & EXIN Atul Anand has completed multiple certifications on Digital technologies, Blockchain (GSDC, EXIN, openSAP), ITIL4 , Prince2Agile, Organization change management ( OCM), Cloud Computing, ITILV3, RUNSAP, SAP Solution Manager He is a winner of multiple industry awards : CIO500 2019, ITNEXT100CIO2017, Best CIO2018 – Digital technologies by Computer society of India, Innovative CIO 2018, InfoSec Maestro2018 CISO award He is also avid bloggers and have written multiple articles and blogs on VeriSM, Blockchain, leadership in Digital Era, Yoga in corporate world etc Atul is a trained Yoga professional and Coach. He has conducted Yoga sessions across multiple countries across the world. He is volunteer for Art of living ( non-profit organization)

25+ years of core IT experience. Worked in various roles and capacities in multiple software development life cycles including 12+ years of Agile Transformation and Execution experience. Core strengths in Project, Delivery and Client Management expectations. Currently working as Head of Agile Coaching Practice, at the leading Financial Transaction Based software company. Have been working with Fortune 50 companies for past 20 years providing technical solutions and process consulting.

Hiresh is a PMP® certified project manager and is experienced in facets of product management encompassing product strategy, product vision, product roadmaps, channel enablement and balancing these pursuits between technology topics and channeling it further from business case to the business model. He has been instrumental in shepherding current program automation strategy resulting to capacity expansion and quadrupling operations for cloud and infrastructure topics at Volkswagen IT Services India. Hiresh has completed engineering in computer science from one of the reputed engineering institutes from Nagpur university. Hiresh leads a strong team of around 40+ resources in multiple domains of his core expertise with additional good numbers already in Pipe Line. Tracing his journey back in 2017, It started with a small proof of concept in software packaging at VW ITS with just 4 resources before 4 years and now has proliferated in burgeoning numbers. His has been a stickler of managing projects and most of his work comes from advocating body of knowledge as prescribed in PMBOK® Guide released and updated by PMI®. He has been pivotal in practically adopting various techniques prescribed by PMI® only to help him run projects with more precision and accuracy that too even before attempting the PMP® examination. Hiresh vision and relentless enthusiasm to define and redefine the way he does things has played a vital role in his journey and he always ascribes his small wins to VW ITS as an organization and its top management for positive support. This young and visionary leader is an asset to the organization !!

I have 15 years of experience on product strategy, discovery, UX, product design, engineering & delivery. I love to learn, practice and teach. At Allstate, I work as practice captain in CompoZed Lab and responsible for practicing product management & strategy, enabling learning culture, problem solving and product innovation. I work with multiple product teams in the lab and help them to build successful products. I also help startups & product teams to innovate and create value for their users.

Anil Santhapuri is values-based and results-oriented Learning and HR professional with 17 years of professional experience in the areas of talent management, learning & leadership development and consulting. In his current role he is responsible is the learning leader for CGI Asia Pacific Global Development Center of Excellence. He is a two-time Learning in Practice award winner from Chief Learning Officer(CLO) Magazine USA, for 2017 and 2018 respectively. In March 2012, Anil was also recognized as one of the "Top 10 Training & OD Professional Globally" by Training Magazine. In October 2017, Western Union was recognized as number 1 Organization for Learning by ATD BEST. In January 2019, He was also recognized as Top40Under40 HR Leaders in India. In his career span working with the following organizations, he has designed and delivered award-winning talent and learning initiatives Altisource, Western Union, HCL Technologies, CGI Information Systems, Mahindra Satyam and iGate Global Solutions. Anil is a passionate believer in empowering people through learning and is a ACC certified coach from International Coach Federation (ICF). He is a graduate in Mechanical Engineering and has completed his PGDBA from Symbiosis.

15yrs exp in IT industry. Develop and deploy data science projects, predictive analysis, AI-based solutions, machine learning techniques project management, leadership, business consultant, solution architect, trainer, mentor. Mr. Ganesh has very extensive experience in machine learning and in deep learning. He is also very fluent in python and currently working with Tata Consultancy Services as a Technical Lead.

Scaled Agile Framework(SAFe), Jira Align Coach, APMG Change Management Coach, PSM-II, CAL-O, CAL-E, CAL-T, SAFe Program Consultant (SPC5.1),SSM, SASM, LPM, POPM, RTE, ICAgile Consultant, Agile Leadership, Speaker, Author With more than 16+ years of experience coaching and guiding teams in IT, publishing, marketing, e-commerce, He consider Himself as accidental change management and Agile learner, believer, and follower. His philosophy is "Being Agile is Being Alive." Satyavrat is one of the very few trainers and coaches with certifications in CSM, CSPO, and Certified Agile Leadership from Scrum Alliance, PSMI and PSMII from scrum.org, SRE from DevOps Institute, and Change Management from APMG. He has been training and coaching leadership teams, technical teams, and management teams internationally for the last 8 years. Having worked with 120+ teams across 25+ organizations in project management and Agile Transformation Consultant has trained and coached 2K+ associates around the globe. Satyavrat brings his experiences as a Project Management and Agile transformation and Leadership, change consultant, trainer, and coach to ensure that the learning is not just theory-based, but it has a pragmatic insight into the real world.