Agile Service Management

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Join us to learn how to build predictive models and automate maintenance tasks.

26th Sept'18
7:00 PM to 8:00 PM IST
50+ Registered
$0
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Jayne Groll

CEO Learn More

AiOps Webinar - The Future of IT Operations

26th Sept'18
7:00 PM to 8:00 PM IST
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Webinar Overview

Discover Agile Service Management and learn how to apply Agile principles to ITSM. Explore ways to enhance flexibility, streamline processes, and deliver value faster while aligning IT services with evolving business needs.

Key Topics –

  • Applying AGILE practices to ITSM processes
  • Adapting ITSM processes to DevOps
  • Role of the certified Agile Service Manager as a counterpart to the Scrum Master

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How You Will Benefit From Attending This Webinar?

This webinar helps you provide key insights, latest technological updates, business advancements, interaction with global speakers and peers. As Well As:

Participation Certificate

Engaging Gamification Webinar

PDU/CPD Certificate

Top 3 Winner - Free Course Training

Speaker Details

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Jayne Groll

CEO At DevOps Institute

Jayne Groll carries many IT credentials including ITIL Expert, Certified Scrum Master, Certified Agile Service Manager, DevOps Foundation and is a Certified Process Design Engineer (CPDE) . Her IT management career spans over 25 years of senior IT management roles across a wide range of industries. Jayne is very active in the DevOps, ITSM and Agile communities and is the author of the Agile Service Management Guide. She is a frequent presenter at local, national and virtual events.

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