Sharada Prasadita
ITSM Evangelist Learn More
AiOps Webinar - The Future of IT Operations
Delve into IT Asset Management (ITAM) and uncover key focus areas. Learn how to optimize asset lifecycle, ensure compliance, control costs, and enhance decision-making for efficient and effective IT operations.
IT is the backbone for every organization and infrastructure forms a key area that has to be managed properly for the organization to get a return on investment on IT. In simple terms, Asset Management is about managing assets, their lifecycle, costs, and terms to optimize/minimize costs while mitigating risk. Typically, from a high-level data perspective, the focus is on the key identifiers, lifecycle, ownership, owners and associated organizational information, costs, and terms.
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Sharada Prasadita
ITSM Evangelist At
Ms. Sharada Prasadita is an ITSM evangelist, independently working on implementing projects, working with Customers to ensure enhanced CSAT. Implementation of processes and ensuring they are in-sync with the Tools. Executing the processes to ensure the organisations walk the talk. Setting up SMOs and training the Process owners and ensuring they are measured in well defined KPIs. In the past, she has worked as an Independent Consultant with CtrlS towards Service Improvement at an Organization Level. Helped organisations improve their Service Delivery, design, improve/implement ITIL processes and ITSM based Service Delivery, implement SIAM and end-to-end Asset Management process. Help sync-up the processes with the Tools and train and hand hold employees till the processes are assimilated and become part of the DNA
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